Overall professional summary
I am a pragmatic Sr. E-commerce business/process analyst/architect in E-Commerce & E-business solutions.
Able to participate in in-depth requirements gathering processes with both internal and external clients. Understands both business and technical solution design and can translate high-level requirements into detailed solutions and/or scrum user stories. Able to work as in high volume and complex E-commerce systems with multiple legacy systems and third-party external solutions.
Experience in large and medium scale B2B, B2C, D2C, wholesaler, large retail and telecom e-commerce solutions and environments Specialties in the E-commerce area: requirement Analysis, business analysis, Solution Design, Information architecture, product data modeling, high-level application design, customer experience, usability, E-commerce re-platforming, user training, Agile processes/transformation to Scrum development with globally distributed teams. Experience with various E-commerce industry-leading e-commerce platforms and PIM systems.
My current Job
Principal Business Analyst E-Commerce & EMEA lead
I currently work at Medtronic in the global Core E-commerce team to optimize and improve the customer experience and internal processes for (re)ordering our products and offering self-service capabilities via the internet.
Expert consultant SAP Hybris E-commerce / Inriver PIM system
Team member of the CEC team. Working on PIM and E-commerce projects for mainly B2B customers.
Work areas: Requirements analyses, data model designs, workshops, educate users and configuring the solution(s)
Solution architect SAP Hybris E-commerce
Core team member and part of the E-commerce delivery team to execute one of the largest pan European re-platforming projects to replace the homegrown e-commerce software with the new state of the art SAP Hybris E-commerce ecosystem. The system was a high traffic/volume B2B/B2C website.
Sr. E-commerce consultant
Together with the account manager(s), I was responsible for a number of accounts, where my role was advising customers, project/change management, devising functional designs and processes so that people could make optimal use of the E-business platform. During this, I never lost track of new technologies and the appropriate means. I also was involved in pre-sales projects with new customers, thus adapting the quotations to fit their wishes and demands.
I worked on several complex and extensive e-commerce projects in several fields of business.
Responsible for online presence and E-business and developing online concepts and strategies for the whole Nedis group.
Responsible for all external electronic communication.
Build a complete XML infrastructure for order processing en optimized internal processes for a more efficient way of business.
Change management, changing the way people think about e-commerce.
Responsible for SAP R/3, system development, E-business, Office automation, Business Intelligence
Developing and maintaining electronic services. Teamleader of developers. Most developments were in PHP and Mysql systems.
Responsible for the new business, maintaining business and all resellers in the south of the Netherlands
On request, a more detailed and extensive resume is available on request.